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Disney Springs Workers Demand Investigation into Patina Group

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Workers serving at a restaurant in Disney Springs

News Summary

Employees at Disney Springs are urging for an inquiry into Patina Group, alleging violations of Disney’s supply chain code amid unionization efforts. Workers claim coercive tactics, retaliation, and unresolved harassment issues, reflecting a potentially systemic problem within management practices. The federal labor board is considering multiple complaints against Patina Group as workers advocate for their rights. They insist that Disney must ensure its subcontractor adheres to ethical standards and employee welfare, especially in light of the upcoming trial addressing these serious allegations.

Orlando, Florida — Workers at Disney Springs are calling for an investigation into their employer, Patina Group, for alleged violations of Disney’s supply chain code of conduct amid ongoing unionization efforts. Patina Group operates several popular restaurants on Disney property, including establishments at Disney Springs and EPCOT.

Employees are raising concerns about their rights being violated while they push to unionize with UNITE HERE Local 737, which currently represents approximately 18,000 Disney World workers. Recent developments have supported these allegations, with a federal labor official ruling that Patina management may have engaged in coercive and intimidating tactics against workers involved in union activities, potentially breaching the National Labor Relations Act. A trial to resolve these allegations is scheduled for next month.

Workers assert that Patina Group’s practices contradict Disney’s commitment to upholding high standards across its supply chain. Kristen Mercer, a server at Maria & Enzo’s Ristorante, highlighted that they are held accountable to Disney’s standards and expect their employer to meet those same expectations. The issues reported not only involve unionization tactics but also allegations of sexual harassment by a supervisor, which, claim the workers, went unaddressed by management.

Former worker Julissa Ruiz has reported severe retaliation following her support for the union, which included a suspension and eventual termination. She claims this was in response to her reporting of harassment. Such experiences underscore the precarious working environment for employees at Patina, where allegations hint at a systemic issue regarding management’s response to workplace harassment and employee rights.

The labor board has indicated merit in eight allegations against Patina Group following complaints from workers, alluding to future repercussions that could extend to the subcontractor’s operations on Disney property. Patina Group manages nine restaurants at Disney, including notable venues like Morimoto Asia and The Edison. The workers believe that Disney must take responsibility for the actions of its subcontractor and ensure that employees are treated fairly in accordance with corporate standards.

Disney’s code of conduct explicitly states a zero tolerance policy for sexual harassment and mandates special protections for vulnerable groups, such as women and younger workers. Workers are now urging Disney to take their experiences seriously and address the claims of harassment and retaliation adequately. The lack of responsiveness from Disney regarding these allegations, despite multiple requests for comment from the media, raises further concerns among the workforce regarding the commitment to ethical standards and employee welfare.

As the trial approaches, workers remain hopeful for support from both Disney and members of the community as they continue to advocate for their rights and fair treatment in the workplace. Ensuring accountability on the part of both Disney and Patina Group is essential to restoring confidence among the employees who contribute to the vibrant atmosphere of Disney Springs and beyond.

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STAFF HERE ORLANDO WRITER
Author: STAFF HERE ORLANDO WRITER

ORLANDO STAFF WRITER The ORLANDO STAFF WRITER represents the experienced team at HEREOrlando.com, your go-to source for actionable local news and information in Orlando, Orange County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Orlando International Fringe Theatre Festival, Megacon Orlando, and Central Florida Fair. Our coverage extends to key organizations like the Orlando Economic Partnership and Hispanic Chamber of Commerce Metro Orlando, plus leading businesses in leisure and hospitality that power the local economy such as Walt Disney World Resort, AdventHealth, and Universal Orlando. As part of the broader HERE network, including HEREJacksonville.com, HEREPetersburg.com, HERETallahassee.com, and HERETampa.com, we provide comprehensive, credible insights into Florida's dynamic landscape.

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